Work Readiness Programme

Are you ready for the world of work?

EduPower’s Work Readiness Programme bridges the gap between education and the world of work. A structured one, two or three month programme, you will be equipped with real entry level skills and you’ll have the confidence and skills that employers are looking for.

Our Work Readiness Programme is designed to accelerate training for entry level jobs in South Africa’s growing Business Process Outsourcing (BPO) sector. We’ve specialised in this field as there are more than 15 000 contact centre agent jobs in Durban alone – and more than 200 000 people are employed in this sector throughout South Africa.


To improve the employment prospects of the young, inexperienced, previously disadvantaged South Africans.


To deliver professionally supported skills training, coaching and mentorship programmes that best prepare learners for the working world.

The Programme

In a mix of classroom and experiential learning, you will be exposed to a range of transferrable skills that people use every day in their jobs. And in our custom-fitted experiential contact centre, you will have the opportunity to try out various roles including quality assurance, customer care, lead generation, surveys and eventually, sales. And you will be able to specialise in what you enjoy.

When you complete our 3-month course, we guarantee you a job!

That’s right, you will be placed in a permanent position in a contact centre in our extensive network of business partners.

The Work Readiness Programme includes certificate courses in:

– Computer skills – MS Word, Excel, PowerPoint, Office (email) as well as the Internet
– Basic labour relations
– Communications in the workplace
– Business numeracy
– How to sell and objection handling
– Customer interaction and service
– Teamwork dynamics

– Teamwork dynamics
– Time and stress management
– Putting together a CV
– How to ace your job interview
– Managing your personal finances
– Academic development
– Decision making and critical thinking

If you had to do each of these courses individually, it would cost you more than R15 000. Just another way that EduPower is giving you practical skills and unbeatable value.

Entrance Requirements

  • Matric certificate
  • Well spoken English
  • You are a new or recent entrant into the job market

Who Will Benefit

  • Anyone who has never experienced being in a full time job – matriculants and graduates – or people who are unemployed
  • Corporate clients who want to fast track the integration of new employees into the


  • R 6 000 for the full 3-month Work Readiness Programme Or
  • R 2 000 per month for either one, two or three months (T&C’s apply)
    Please note that a payment of R200 is due with your application (non-refundable)

Apply Now

To apply for a place in our Work Readiness Programme, you will need to come to our Mount
Edgecombe Academy for an interview.

There are a limited number of places available so please complete the form below at your earliest opportunity and we will give you a call within 24 hours.